Delivery & Return

At Innovexa solutions private limited, we offer free delivery on thousands of products over ₹7,500. You can also choose a specific delivery date and time that suits you for an additional fee.

Delivery Options Overview

We at Innovexa solutions private limited provide the most suitable shipping methods for every need. Whether you’re looking for affordable shipping via DHL/Standard Parcel Post, faster delivery through DHL Express (available within India), or a secure and reliable option via UPS, we’ve got you covered. You can also choose to pick up your order from our shop if that’s more convenient for you. Below, you’ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Large items include major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens, and TVs over 43 inches.

Exchange or Return of Goods

If the product is in good condition, the buyer has the right to cancel the agreement within 14 days from the date of purchase.

For this right to be valid, the consumer must ensure the product is returned in its original condition. If the product is damaged or destroyed (through no fault of the customer), the consumer is still entitled to cancel the contract. If the product’s value is reduced due to unpacking or testing, the customer can still request a refund.

Returns will not be accepted if any of the following components are missing:

• • Complete set of equipment
  • Proof of purchase (receipt from Innovexa solutions private limited)
  • Warranty card
  • A report detailing the defect from the service department

FAQs

What is your return policy?

We offer a 14-day return policy from the date of delivery. To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• It must be in the original packaging.

• A receipt or proof of purchase is required.

Are there any items that cannot be returned?

Yes, the following items are non-returnable:

• Gift cards

• Downloadable software products

• Items marked as final sale

• Opened or used cosmetics and skincare products

Can I cancel my order?

Orders can be canceled within 24 hours of placement, provided the order has not been dispatched. To cancel your order, please contact our customer service team at precisiontradelink@gmail.com as soon as possible.

What if I received a damaged or incorrect item?

If you received a damaged or incorrect item, please contact us at percisiontradelink@gmail.com  within 7 days of receiving your order. Provide your order number and photos of the item, and we will assist you in resolving the issue.

How will I receive my refund?

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

Need a Help?

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  Email: write.innovexasolutions@gmail.com
  

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Online store of household appliances and electronics

E-commerce is revolutionizing the way we all shop in India. Why do you want to hop from one store to another in search of the latest phone when you can find it on the Internet in a single click? Not only mobiles. Innovexa solutions private limited houses everything you can possibly imagine, from trending electronics like laptops, tablets, smartphones, and mobile accessories to in-vogue fashion staples like shoes, clothing and lifestyle accessories; from modern furniture like sofa sets, dining tables, and wardrobes to appliances that make your life easy like washing machines, TVs, ACs, mixer grinder juicers and other time-saving kitchen and small appliances; from home furnishings like cushion covers, mattresses and bedsheets to toys and musical instruments, we got them all covered. You name it, and you can stay assured about finding them all here. For those of you with erratic working hours, Percision Tradlink is your best bet. Shop in your PJs, at night or in the wee hours of the morning. This e-commerce never shuts down.

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